Junyi Yan

UX & Product Design

Project Yan

In the summer of 2023, I joined the Philips Experience Design Team as a UX intern, creating the UI/UX for Philips' first A.I.driven radiology report drafting system.

Time

Jun-Aug 2023

Role

UX Designer

Tools

Figma

Sketch

Team

Crystal Wang (Project Lead)

Wenzhu Zou (Mentor)

Ran Wang (UX Researcher)

Scope

Design 0-1 iteration of the system UI

70+% positive feedback from user test to validate the solution

Overview

From Existing Report System

To Philips Radiology Report System

The design of this radiology report system is a work under the Philips DLS system, drafting an A.I. powered B2B application from 0-1.

The scope of the project is to prototype a new radiology drafting system, improving the accuracy and efficiency of the diagnosis with the key solution of Patient Summary and Knowledge Base.

To Understand the Problem

From the Stakeholders…

We Gained Understanding of the Current State

Isolated Systems

Each hospital has to create their own system for drafting radiology reports

Complex UI

The UI of the systems are complicated to use and outdated in design

Human Errors

Radiologists may have errors when drafting it which requires additional labor to double check

Low Efficiency

Radiologists need to pull up different systems and references to view related information

Key Stakeholders

What does Drafting a Radiology Report Look Like?

Target User Personas

Opportunity Map

Where do the Solutions Land

Key Solution 1: Knowledge Base

To support junior radiologist making diagnosis more efficiently
Apart from asking colleagues and doing internet query, professional database and real-time knowledge support is also needed by junior radiologists while feeling uncertain of making diagnosis, which affects efficiency by querying multiple sources

This will benefit
Mainly junior radiologist

Design section preview:

Design Choices

User Flow

Iteration Process

Demo: Question Navigation from Patient Summary to Knowledge Base

Demo: Easy Access to Academic Articles

Key Solution 2: Patient Summary

To allow comparison and integration between reports
Philips’ patient information summary function, that helps gather patients’ information from multiple systems (medical records, inspection reports, history reports, etc.) and summarize the most relevant information as a reference.

This will benefit
Both junior and senior radiologist

Design section preview:

Design Choices

User Flow

Iteration Process

Demo:Filtering on the Relevant Test Results and Reading Reports

Demo: Clicking on the Report Timeline to Scroll

Reflection

Metrics of Success

93% Positive Feedback
Following two comprehensive rounds of user testing, the prototype garnered an impressive 93% positive feedback rate from key stakeholders, affirming the effectiveness and appeal of the interface design system.
Demand Validation
The 0-1 prototype effectively demonstrated the necessity of the two proposed functions, as evidenced by radiologists' expressed demand and positive reception.

Key Takeaways

Embraced Jakob's Law:
As a team, we prioritized user familiarity and preferences by adapting the AI system to resemble the traditional workflow of radiologists, ensuring a layout that matched their established practices.
Focused on Iterative Prototype Development with User Feedback:
I continually refined the UX design based on multiple rounds of feedback from radiology experts, aiming to meet their specific needs and improve their overall experience.
Prioritized Effective Communication Within My Team:
the internship experience showed me the importance of collaborative team efforts in understanding and integrating user feedback, aligning our design objectives, and adapting to evolving insights throughout the UX design process.

Key Takeaways

Embraced Jakob's Law:
As a team, we prioritized user familiarity and preferences by adapting the AI system to resemble the traditional workflow of radiologists, ensuring a layout that matched their established practices.
Focused on Iterative Prototype Development with User Feedback:
I continually refined the UX design based on multiple rounds of feedback from radiology experts, aiming to meet their specific needs and improve their overall experience.
Prioritized Effective Communication Within My Team:
the internship experience showed me the importance of collaborative team efforts in understanding and integrating user feedback, aligning our design objectives, and adapting to evolving insights throughout the UX design process.

I’m currently available for full-time job

Let's talk about the projects!